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Service and Maintenance

Service and Maintenance Programs to Keep Your Security Investment Optimised

Protect your people, information, and assets with our comprehensive service and maintenance programs.

Our team of qualified and experienced security professionals will work with you to develop a service and maintenance program that meets your specific needs.

We can provide:

  • System checks and maintenance: We will regularly check your security systems to ensure they are operating properly and that any necessary repairs or upgrades are made.

  • Software updates: We will keep your security software up to date with the latest security patches and features.

  • Training: We will provide training to your staff on how to use your security system and how to respond to security incidents.

  • 24/7 monitoring: We can provide 24/7 monitoring of your security system so that we can quickly respond to any incidents.

Our service and maintenance programs will help you to:

  • Maximise the lifespan of your security system: By keeping your security system properly maintained, you can extend its lifespan and avoid costly repairs or replacements.

  • Stay compliant with regulations: We will keep you up to date with any changes to security regulations so that you can ensure your security system is always compliant.

  • Reduce your risk: By having a properly maintained security system, you can reduce your risk of security incidents, such as theft, vandalism, or violence.

Contact us today or download our Capability Statement to learn more about our service and maintenance programs and how we can help you to protect your people, information, and assets.

Futureproof your Investment

It's more important than ever to have a robust and well-maintained security system. 

Read more

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Service & Maintenance

Understand the benefits of a Service & Maintenance program for your security investment. 

Optic Security Group

Your security risks. Converged. Managed. Solved.

ISO _45001_14001_2015_9001 & Optic Security Group
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Optic Security Group (AUS) Head Office

34/203 Rooks Road 

Vermont, VIC 3133

Phone (Toll Free): 1300 72 98 72

Australia@opticsecuritygroup.com

Optic Security Group (Auckland)

14 Amelia Earhart Avenue

Airport Oaks, New Zealand, 2022

General: nz@opticsecuritygroup.com

Service: service@opticsecuritygroup.com

Phone: +64 9 950 9990

After Hours: 0800 405 040

Optic Digital

222 Lambton Quay

Wellington, New Zealand, 6011

sales@opticdigital.com

Phone: 0800 126 676

sales@opticdigital.com

Optic Security Group acknowledge the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia, and Māori as tangata whenua and Treaty of Waitangi partners in Aotearoa-New Zealand.

Security Advisory

 

Be vigilant. There has been an increase in reports of false billing scams. If you have received an email with an invoice purporting to be from us, call your Optic Security Group contact person to confirm if it is legitimate. The Australian Competition and Consumer Commission’s National Anti-Scam Centre has reported a 25% increase in losses incurred by Australians from false billing scams in the July-September 2023 quarter compared to the same period last year. This is despite an overall 16% decrease in losses across scam categories.

 

Payment redirection scams are the most prevalent type of false billing scams. These involve scammers impersonating a business or its employees via email and requesting that money, which usually is owed to the legitimate business, is paid into a fraudulent account. For further information, visit the National Anti-Scam Centre website at https://www.scamwatch.gov.au/.   

 

Optic Security Group will never advise a change of bank details via email. If you have received an email with an invoice purporting to be from us, call your Optic Security Group contact to confirm if it is legitimate.

© 2024 by Optic Security Group

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